The Payment Card Industry Data Security Standard (PCI DSS) is a set of industry-mandated requirements that apply to any business that handles, processes, or stores credit cards, regardless of the business's size or location.

Although Braintree securely stores and processes card data for you, you will still need to complete an annual Self-Assessment Questionnaire (SAQ) in order to be PCI compliant. If card associations find that you aren't PCI compliant, they can suspend your ability to accept credit card payments. Fortunately, Braintree makes it easy for our merchants to obtain compliance.

There are several different types of SAQs, and a Qualified Security Assessor (QSA) can help you choose the right one for your business and achieve compliance. If you have a merchant account with Braintree, we’ll set you up with our partner QSA, SecurityMetrics, at no cost to you. Within 30 days of signing up with Braintree, you'll receive an email explaining how to create your free account with SecurityMetrics.


While we are always willing to help in any way we can, SecurityMetrics is best equipped to answer specific questions about your scope of compliance. They can be reached at or 801-705-5665.

Enrolling with SecurityMetrics

To take advantage of SecurityMetrics’ services for free, you’ll need to wait to enroll until we email you with your Merchant Account Number. Part of the enrollment process includes answering a brief set of questions that will help them determine which SAQ you need to complete. When you get to that step, take a look at our tips below.


The Merchant Account Number needed to enroll with SecurityMetrics is different from your Merchant Account ID and Merchant ID. This value is not displayed in the Control Panel, so if you no longer have the email with this information, you’ll need to contact our Support team.

To enroll:

  1. Navigate to the Braintree SecurityMetrics page
  2. Click Sign Up and enter the email address associated with your Braintree account
  3. Verify your email address
  4. Accept the Terms of Use
  5. Continue through the wizard and complete the questionnaire about your credit card processing


  • When selecting your methods of processing cardholder data, be sure to select only eCommerce if you just accept cards online
  • If you use our Drop-in UI or Hosted Fields, select eCommerce and I accept payments using an iFrame from a 3rd Party Store
  • If you built a custom UI, select eCommerce and I accept payments through my own website

Still have questions?

If you can’t find an answer, contact our Support team.

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