In order to start accepting PayPal with Braintree, you’ll need to:

  • have a compatible Braintree account
  • have a free, verified PayPal Business Account
  • enter your PayPal credentials in the Braintree Control Panel

You'll also need to integrate with Braintree and add PayPal as a payment method. See our PayPal guide in the developer docs.

Testing in the sandbox

You can test your PayPal integration in the Braintree sandbox environment in 2 ways: using the default mocked PayPal testing setup, or by linking your PayPal sandbox to your Braintree sandbox for end-to-end testing. See our developer docs for details on testing PayPal transactions.

Required steps

Sign up for a PayPal Business Account

In order to use PayPal with Braintree, you'll need a PayPal Business account. You can either sign up for a new account at PayPal.com, or upgrade an existing PayPal Premier account:

  1. Go to the Settings page in your PayPal account
  2. Click Upgrade to a Business account
  3. Enter your business information and follow the remaining prompts

Verify your PayPal account

In order to avoid withdrawal limits or the inability to process transactions, you will need to verify specific information, like your bank account.

If you navigate to your profile in the PayPal console, you should see prompts that will help you complete the verification. If you are having trouble, contact PayPal support.

Enter your PayPal credentials in the Braintree Control Panel

You must enter your PayPal Business Account credentials in the Braintree Control Panel to enable PayPal in production. You can only link one PayPal account to your Braintree gateway. To complete your PayPal setup:

  1. Log into the Control Panel
  2. Navigate to Settings > Processing > PayPal
  3. Click the toggle to access the Accept PayPal options page
  4. Click the Log In with PayPal button
  5. Enter your PayPal login credentials and click Log In
  6. Enter the URLs to your website's Privacy Policy and Terms and Conditions in the fields provided
  7. Click Submit
note

If you do not see the option to enter in PayPal account credentials and your account was recently approved, please check back later. It can take a few business days for your account to be fully set up and for this option to become available in the Control Panel. Contact our Support team for more information.

REST API app

Once you have successfully linked your PayPal Business Account to your Braintree Control Panel, you may notice that a REST API app has been created in your PayPal Apps Control Panel. This app allows Braintree to interact with the PayPal API on your behalf – without it, you will be unable to process PayPal transactions through your Braintree account. We recommend that you do not delete the REST API app at any time. Contact our Support team for more information.

Recommended setup options

Managing disputes in the Braintree Control Panel

To keep your transaction management in a centralized location, we recommend enabling PayPal disputes in your Braintree Control Panel. Learn more in our PayPal disputes support article.

Settlement Withdrawal

To keep funding as simple as possible, we recommend that you enable Settlement Withdrawal on your account by contacting PayPal. Read more about Settlement withdrawal, funding, and reconciliation.

eCheck payments

An eCheck, or electronic check, is a payment sent directly from your customer's bank account. Braintree does not support these transactions at this time. If your PayPal account allows for eCheck payment attempts, the authorization may be successful, but the transaction will be automatically voided.

eCheck payments can be blocked before the authorization, which provides a better experience for your customers. To block eCheck payments, adjust your payment receiving preferences.

Foreign currencies

In order to accept PayPal payments in multiple currencies, you must first complete the following steps:

Once you're set up, you can specify a Braintree merchant account when processing PayPal transactions in order to present different currencies to your customers.

note

Depending on your account setup, PayPal may assess conversion and cross border fees when processing transaction in foreign currencies.

Avoiding conversion and cross border fees

You can adjust your payment receiving preferences to block all payments in foreign currencies. While doing so will allow you to avoid additional fees, it will also prevent you from selling to customers who don't use your account currency.

Contacting PayPal support

Many account changes can be made directly in your PayPal console (e.g. your funding bank account), but you may need to call to request certain setup options (e.g. Settlement Withdrawal). For the fastest service via phone, it’s best to log into your PayPal account, click Help, and then click Call us. This will give you a passcode, which you can provide to PayPal to immediately verify your identity when you call. Passcodes expire in 60 minutes.

To send an email instead, log into your PayPal account, click Help, and then click Email us.

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Still have questions?

If you can’t find an answer, contact our Support team


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