Advanced Fraud Tools help to identify and prevent fraudulent activity before a transaction or verification ever reaches a customer’s bank. With the help of our partner, Kount, we use hundreds of fraud detection tests – ranging from device fingerprinting to proxy piercing – to analyze each credit card transaction or verification within milliseconds.
Our Advanced Fraud Tools offer both standard and custom setups. Kount Standard utilizes rules that we have predetermined, while Kount Custom allows you to directly set your own rules via Kount's back office tools.
Advanced Fraud Tools are not set up on your account by default and require a change to your code. Once you've updated your client-side and server-side implementations, you'll need to enable Advanced Credit Card Fraud Tools in the Control Panel.
When you use our Advanced Fraud Tools, we’ll take information about credit card transactions and verifications created via the API and pass it to our partner, Kount. Kount is a third-party provider that specializes in fighting fraud by using customer information – like geolocation and device fingerprinting – as well as industry-specific and cross-industry data. By running these data points through its vast database, Kount is able to build a fraud score for each request – which informs how our gateway treats each transaction.
Whether you're using Kount Standard or Kount Custom, you'll need to update your client-side and server-side code before enabling this feature in the Control Panel. If you enable the feature before before you begin passing device data, it's possible that you will experience an increase in declined transactions.
After you've updated your code:
- Log into the Control Panel
- Navigate to Settings > Processing > Advanced Credit Card Fraud Tools
- Click Enable
You'll also see the option to Show Risk Data. This information is automatically included in API responses, but enabling it here exposes the data in the Control Panel as well. The data includes the risk identifier and the risk decision, which can sometimes provide further context on a transaction's fraud score.
When you use Advanced Fraud Tools, credit card transactions created via the API will always be subject to rejections due to suspected fraud. While you can’t whitelist certain cards or override rejections via the API, you are able to bypass our fraud checks by creating a transaction from the Control Panel.