Exports

note

You must migrate your data from Braintree with no more than two exports: one to export the bulk of your customers, and another to export any new customers created while your processing was switched over. We will not run any periodic exports for backup or failover — you will need to handle this on your side.

If you need to move your data to another payment gateway, you'll first need to provide us with an attestation of their PCI compliance from a qualified provider. Once we have that, we'll request a public encryption key from the receiving service provider.

We'll then use the public key to encrypt the sensitive data and transmit it via SFTP, SCP, or FTP over SSL.

It is the responsibility of the receiving service provider to protect their private key file in accordance with the PCI DSS. We will verify the authenticity of the public key before using it for encryption.

Export types

We can export your data in one of two ways:

• Entire Vault: We'll pull all customers and credit cards saved in your vault
• Customer ID: You'll provide us with a list of customer IDs to export

Export format

note

No modifications to this format can be made.

The export of your Vault records will be a GPG-­encrypted CSV file with a filename format like this:

MERCHANT_ID_export_DATE.csv.gpg

Each card will be on its own row, along with the corresponding customer and address. If a customer does not have any cards, the row will only contain customer information and empty fields for the card and address.

File headers

Depending on the customer information you choose to collect, some columns may be left blank. Download an example CSV with the headers you'll see in the export.

Here is a list of the headers that are included in your export: