When it comes to payment processing, we look at currencies in two different contexts: presentment and settlement. It’s important to understand the difference between the two, because your presentment and settlement currencies can affect your reporting, feature availability, currency conversion, and more.
Your presentment currency is the currency that relates to your customer when they purchase from you. It can be the currency you show on your website or mobile app, and the currency that your customer is charged in. Depending on your account setup, you may be able to present in more than one currency.
Braintree supports more than 130 local currencies in 44 countries.
Your settlement currency is the currency in which your funds will be deposited into your business bank account. Depending on your account setup, you may only be able to settle in your home currency, or you may have the option to settle in multiple currencies. Typically, available settlement currencies are limited to the major currencies in your region.
Braintree offers options for both single currency and multi-currency setups. If you transact mostly with local customers, we recommend using the default single currency setup. If you transact with a larger international customer base, we recommend a multi-currency setup.
By default, transactions will be presented and settled in your home currency. This method requires no additional work to set up, and if most of your transaction volume is domestic, this is all you need.
Regardless of the currency you present in, customers in Braintree supported countries should be able to purchase from you. If a customer makes a purchase using a different currency, the customer's bank will convert the charge to their home currency, and they will be subject to their bank’s currency conversion rates.
Refunds with single currency setups can cause friction when you transact with international customers. Often times, the exchange rate will change in between the time that you process a transaction and when you issue the refund. As a result, the customer's refund may not match the amount they originally paid. To avoid these complications, we recommend setting up your account for multi-currency transactions if you have a large international base.
If you serve a large international customer base, we recommend a multi-currency setup. You can typically choose to present or settle in multiple currencies.
You can reduce currency conversion issues for your customers by requesting additional merchant accounts that present in any of our other supported currencies. When a customer makes a purchase in a presentment currency that's different from your settlement currency, the transaction amount will be converted to your settlement currency before being deposited.
If the bulk of your processing is always in the same few presentment currencies (e.g. USD, GBP, and EUR), you may want to consider settling in those currencies as well. Depending on where and with whom you bank, you may need to have a different bank account for each settlement currency. For more details or assistance with setting up multiple presentment and/or settlement currencies, contact our Accounts team.
You can try out processing other currencies by creating new merchant accounts in our testing environment, the Braintree sandbox. Learn more about testing currencies in the sandbox.
Still have questions?
If you can’t find an answer, contact our Support team.