There are a couple of different ways you can create a Vault record in the Control Panel:

You can also add customers to the Vault via the API.

New record requirements

The only information that is technically required to create a Vault record is:

  • Credit card number
  • Expiration date

While those are the only required fields, we strongly recommend all merchants collect additional information. Having as much information as possible can help you when it comes to:

  • Fraud detection and mitigation
  • Lowering processing costs
  • Making customer service easier for you
  • Winning dispute cases for chargebacks

Customer details

The customer details we recommend collecting are:

  • First name
  • Last name
  • Phone number
  • Email address

Payment method details

note

At this time, only credit card payment methods can be stored in the Vault via the Control Panel. Other payment methods must be stored via the API.

Required fields for storing payment method details are:

  • Credit card number
  • Expiration date

We recommend also verifying the card when saving a credit or debit card with the Vault record. If you have more than one merchant account and have card verification enabled, you can select which merchant account will verify the card in this section.

note

Depending on your account setup, you may also be required to include a card's CVV when you create a new Vault record. While the CVV may be required to create the Vault record, we will never store this value.

Billing address

To add an address to the customer record, check the box next to Create a New Address under Billing Address Details. This address will be used for any applicable Address Verification (AVS) rules you have configured. We recommend storing the following:

  • Street address
  • Zip code

Still have questions?

If you can’t find an answer, contact our Support team


← Back to Previous Page